At RankGuide, we are committed to safeguarding the privacy of our clients, website visitors, and service users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services.

1.  Who We Are

RankGuide (“we”, “our”, or “us”) provides digital marketing and SEO services. Our website address is: www.rankguide.io. We are the data controller responsible for your personal data. For any questions or concerns regarding this policy or your data, please contact us at: info@rankguide.io

• Email: info@rankguide.io
• Registered Office: 1st and 2nd Floor Offices, 45 Broad Street, Stamford, Lincolnshire, PE9 1PX
  
  

1. Information We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, company name.
• Contact Data: Email address, billing address.
• Financial Data: Payment details (processed securely via Stripe or PayPal; we do not store full payment card details).
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  
  

1. How We Collect Your Data

We use different methods to collect data from and about you, including through:

Direct Interactions: You may provide Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

• Place an order for our services.
• Create an account on our website.
• Subscribe to our services or publications.
• Request marketing to be sent to you.
• Give us feedback or contact us.
  
  
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  
  
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including:
  
  
• Technical Data from analytics providers.
• Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services (e.g., Stripe, PayPal).
  
  

1. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Legal Obligation: Where we need to comply with a legal obligation.
• Consent: Where you have given us explicit consent to process your personal data for a specific purpose.
  
  

Purposes for which we will use your personal data include:

• Processing and delivering your orders, including managing payments and collecting money owed to us.
• Managing our relationship with you, such as notifying you about changes to our terms or privacy policy.
• Administering and protecting our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
• Delivering relevant website content and advertisements to you and measuring or understanding the effectiveness of the advertising we serve to you.
• Using data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
• Making suggestions and recommendations to you about goods or services that may be of interest to you.

1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. They help us understand how you interact with our website, enabling us to improve functionality and tailor content to your preferences.

Types of cookies we use include:

• Essential Cookies: Necessary for the operation of our website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize content for you.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.

By using our site, you agree to the use of these cookies. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

1. Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

1. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data with third parties for marketing purposes. However, we may share your data with the following categories of third parties:

• Service Providers: Including payment processors (e.g., Stripe, PayPal), IT and system administration services, and professional advisers (e.g., lawyers, bankers, auditors).
• Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
• Third Parties: Third Parties to Whom We May Choose to Sell, Transfer, or Merge Parts of Our Business or Our Assets.

1. Amendments to RankGuide Privacy Policy

RankGuide may update this page occasionally to reflect changes in how we handle and process your personal information.

Whenever that happens, the “last updated” date at the bottom of the page will be adjusted accordingly. To stay informed, we recommend checking this page regularly. It’s your responsibility to review our privacy policy now and then so you’re aware of any updates. If any major changes are made, we’ll make sure to highlight them—either directly on our website or through other channels like email or social media.

Issued 24th July 2025.