Terms & Conditions/
These Terms and Conditions govern your relationship with RankGuide (“we”, “our”, or “us”). Access to and use of our website and services are subject to the terms outlined below. By using our services, you agree to these Terms and Conditions.
1. Services Provided
RankGuide will provide various digital marketing services as described on our website. All fees must be paid in full prior to the start of any campaign.
Our services include (but are not limited to):
- Obtaining backlinks from other websites, blogs, and directories to increase link popularity
- Creating written and visual content
- Creating placement and submission reports
2. Client Acknowledgements
All fees are non-refundable unless otherwise specified.
Changes to completed orders (e.g., amendments to anchor texts or target URLs) may incur an admin fee of £15.00+VAT per change, at the discretion of the RankGuide Support team. Other changes may incur further charges.
All fees, services, documents, recommendations, and reports are confidential.
RankGuide is not liable for actions taken by search engines, directories, or third-party sites that may impact your website, including removal or refusal of content and links.
RankGuide does not control third-party site changes that may remove or alter placements. Refunds or replacements will only be issued per the specific service’s refund policy.
Clients assume all risks associated with the use of RankGuide services, including potential SEO impact.
RankGuide may amend anchor text or order details to achieve successful placements.
We do not guarantee any specific search engine ranking, traffic increases, or third-party metrics (e.g., Moz DA, SEMrush scores).
Link building inherently carries SEO risks, including potential search engine penalties.
RankGuide is not responsible for adverse SEO impacts resulting from changes made to a website by other parties.
3. Use of the Website
You must not misuse our website. By registering an account or using the RankGuide website You agree not to:
- Commit or encourage any criminal offense
- Distribute malicious software or materials
- Hack, corrupt data, or interfere with our services
- Violate the rights of others or infringe on intellectual property
- Engage in spamming or disrupt our operations
Violations may be reported to relevant authorities.
4. Intellectual Property
All content, software, and intellectual property on the RankGuide website are owned by RankGuide or our licensors and are protected under UK copyright law. You may view and print content for personal use only. You may not copy, distribute, or use any material for commercial purposes without our written permission.
5. Contract Formation and Pricing
When placing an order, you:
- Confirm you are at least 18 years old and legally authorised to make a purchase
- Agree that your payment details are valid and that sufficient funds are available
- Understand that your order is only accepted once the order status changes to “In Progress”
- We reserve the right to decline or cancel any order. Pricing errors will be corrected, and affected customers will be notified.
6. Refunds and Chargebacks
All sales are final unless we fail to deliver what was promised. Refunds are only provided in cases where services have not met the guaranteed metrics (e.g., linking root domains). Chargebacks or disputes should be discussed with our Customer Support team first.
7. 100% Money Back Guarantee
Spend up to £1000.00+VAT on your first order, and if you’re unhappy, we’ll remove the links and refund you in full – no questions asked.
8. Third-Party Vendors
We work with third-party vendors to deliver services such as outreach and link placement. These vendors may receive information such as your anchor text, URL, and niche. We uphold our guarantees regardless of vendor involvement.
9. Delivery Times
While most services are completed within 14–21 days, some may take up to 30 days depending on webmaster responses or niche availability. The delivery date is an approximation, not a guarantee.
10. Order Amendments or Cancellation
Once an order is paid and marked “In Progress”, cancellation is not possible. Please contact support for amendment requests.
11. Subscriptions – Subscribe & Save
Subscriptions may be cancelled at any time
No refunds are provided for unused credits
Misuse of short-term subscriptions (14 days or less) to access discounts may result in cancelled orders
12. Non-Disclosure and Confidentiality
RankGuide treats all client data with strict confidentiality. While we do not sign custom NDAs for every client, we guarantee non-disclosure of information unless required for service delivery or by law. Only necessary employees and advisers will access confidential data.
- Restrictions on Content
We do not accept orders from industries involving:
- Illegal activity or offensive content
- Hateful, defamatory, or discriminatory material
- Animal cruelty
- Adult, gambling, or pharmaceutical industries (unless pre-approved)
Orders violating these restrictions will be cancelled and refunded. Please contact us to discuss eligibility.
14. Customer Support
Customer Support is available via the “Contact Us” page or live chat (weekdays 8.00AM–4.00PM GMT). We aim to assist with delivery updates, amendments, and concerns.
15. Linking to Our Website
You may link to our homepage, provided it is done legally and without implying any endorsement. We may revoke linking permissions at any time.
16. Disclaimer of Liability
We provide services and information “as is” without warranty. RankGuide is not liable for:
- Errors or omissions on our site
- Service interruptions
- Direct or indirect damages
- SEO performance or rankings
This does not affect liability for personal injury or fraud under UK law.
17. Indemnity
You agree to indemnify RankGuide and its affiliates against any claims, liabilities, legal fees, or other costs arising from your misuse of our website or breach of these terms.
18. Variations and Invalidity
We reserve the right to update these terms at any time. If any clause is found unenforceable, the remainder will remain in full effect.
19. Governing Law
These terms are governed by the laws of England and Wales. All parties submit to the exclusive jurisdiction of the courts of England and Wales.